Privacy Policy

Last Update: June 28th, 2022

Debtbot is dedicated to protecting your privacy and ensuring your personal information is collected securely and used confidentially.

This privacy policy explains how your information is collected and used.

What we collect

When you use our website, you may provide us with personal information such as your name, email address, phone, postcode and the amount of debt you owe.

We may log your IP address when you browse our website, but we will not link your IP address to any personal information.

We use cookies to collect information about how you use the website.

How we use your information

By providing your personal information through our website, you consent to Debtbot and our partners to contact you by phone, text message or email.

We may use your personal information to:

  • Provide services that you request or purchase.
  • Refer you to eligible third parties for the financial service you apply for.
  • Help create and publish content relevant to you.
  • Alert you to products and services that you may find beneficial.
  • Tell you about updated information.
  • Provide feedback.

Debtbot provides a referral service; we do not provide financial services directly.

Our website allows users to research information. When you apply for a service, we will refer your application to one of our qualified and trusted providers.

By providing your personal information through our website, you agree to share your information with our trusted third parties to fulfil your service request.

By submitting a request to connect with a provider, you consent to be contacted by the supplier and/or Debtbot.

Third parties are trusted financial partners bound by a confidentiality agreement, ensuring that your information cannot be sold or shared with anyone else.

If you request debt help through our website, we will share your information with a Licensed Insolvency Trustee who will contact you directly to provide a free consultation.

You will never be charged a fee for debt advice.

We will not share your information with third parties without your permission, other than what is mentioned in this privacy policy.

We never sell or rent your personal information. We may disclose your personal information if required to do so by law.

We may transfer your information if the company is acquired by or merged with another company.

Cookies

Our website may use cookies to help personalize your visit.

Cookies are stored in a file located inside your web browser, which helps the website keep track of your visits and ensure that some preferences are remembered when browsing the site.

You can accept or decline cookies. Most browsers automatically accept cookies, but you can reject cookies by changing your settings.

If you reject cookies, your experience may not be the same, and your browser won’t remember specific actions you carry out on the site.

Links

This website may contain links to other sites. We are not responsible for the content or privacy on other sites.

Security

Any personal information submitted through our website is encrypted, and data is stored securely on servers.

We use industry-standard browser security called SSL encryption.

We may use one or more of the following to process some of your information:

  • Google Analytics
  • Google Tag Manager
  • Google Cloud

Choices

If you no longer want to receive emails from us, you can opt-out by clicking the unsubscribe link in emails.

You can reject cookies, but your experience may not be the same, and your browser won’t remember specific actions you carry out on the site.

You can access the personal information we hold or withdraw your consent to collect and use your data by emailing hi@debt.bot with your request.

Contact us

If you have questions, comments or a complaint, please contact us.