What is Credit Bureau of Canada Collections?

Credit Bureau of Canada Collections is a debt collection agency that seeks to recover money from customers who have fallen behind on their payments. Their job is to get you to pay back the money you owe your creditor.

They have locations in Ontario, British Columbia and Quebec.

If Credit Bureau of Canada Collections has contacted you, they are likely attempting to recover a debt you owe to a creditor.

Stop collection calls today

Speak with a debt collection specialist to find out how.

Stop collection calls

It only takes 30 seconds and it's free.

Is Credit Bureau of Canada Collections legit?

Credit Bureau of Canada Collections is a legitimate debt collection agency. They are not a scam. They will call you frequently, leave voicemails, and send letters.

However, debt collection scams are common. This could be a fake company impersonating a legitimate collection agency, or you may be a victim of identity theft. Always ensure the claim is legitimate by requesting more information by mail.

The written notice should include the debt collection agency’s name, the creditor to whom you owe money, and the amount owed.

When a collection agency contacts you, they must introduce themselves for identity purposes. They must not misrepresent the situation or provide false or misleading information.

Why does Credit Bureau of Canada Collections keep calling me?

Credit Bureau of Canada Collections is calling to collect a debt on an unpaid account.

Usually, this occurs if your debt goes unpaid for 120-180 days. At this point, you must communicate with the collection agency to repay the debt.

If a Collection Agency Contacts You in Canada - Dos and Don'ts

This could be a mistake, or it could be a bill that you overlooked. For example, you may have moved and not realized you owed money to a creditor.

If you don’t believe you owe money or have already paid it off, contact the company so they can resolve the situation.

Stop collection calls today

Speak with a debt collection specialist to find out how.

Stop collection calls

It only takes 30 seconds and it's free.

What can Credit Bureau of Canada Collections do?

Credit Bureau of Canada Collections will call, email, and send letters to you.

When a collection agency receives your account from the creditor, they must make a reasonable effort to notify you in writing.

Credit Bureau of Canada Collections may also attempt to contact your employer, neighbours or friends to obtain up-to-date contact information.

The debt collection process in Canada

What are my rights when dealing with Credit Bureau of Canada Collections?

Credit Bureau of Canada Collections must adhere to a code of conduct that outlines what they can and cannot do:

  • A debt collector must identify themselves every time they contact you.
  • They are not permitted to make false or misleading representations to collect a debt.
  • Debt collectors are not allowed to harass, threaten, or intimidate you.
  • They cannot use threatening, profane, intimidating, or coercive language.
  • Debt collectors are not permitted to exert undue, excessive, or unreasonable pressure.

If this happens, immediately complain to the consumer affairs office in your province or territory.

When can Credit Bureau of Canada Collections call me?

Typically, debt collection agencies can only contact you between the hours of 7:00 am and 9:00 pm, Monday through Saturday.

On Sundays, some provinces allow collection agencies to call between 1:00 pm and 5:00 pm, but some don’t. They are not permitted to contact you on statutory holidays.

You can request that the collection agency only contact you in writing, but you must do so in writing and by registered mail. If you do this, include your address and phone number in your letter.

How to stop Credit Bureau of Canada Collections calls

If you are experiencing financial difficulties, a Licensed Insolvency Trustee can provide free debt advice.

Speak with a helpful Licensed Insolvency Trustee to learn how they can assist you in resolving your debts.

Stop collection calls today

Speak with a debt collection specialist to find out how.

Stop collection calls

It only takes 30 seconds and it's free.

Does Credit Bureau of Canada Collections hurt my credit score?

Ignoring collection action from Credit Bureau of Canada Collections can severely harm your credit for years, making it more difficult to obtain credit from lenders.

Collections lower your credit score and remain on your credit report for six to seven years.

Can Credit Bureau of Canada Collections take me to court?

Ignoring calls from Credit Bureau of Canada Collections can escalate matters, and they may take legal action against you. This could lead to wage garnishments or seizure of assets.

Debt collection agencies can only take legal action for a limited time, beginning with the date you acknowledged the debt or made your last payment. This is referred to as a statute of limitations.

The federal statute of limitations for debts is six years, but the time limit for debt collection varies depending on where you live:

  • Alberta, British Columbia, Newfoundland and Labrador, Ontario and Saskatchewan: 2 years
  • Manitoba, New Brunswick, Nova Scotia, Prince Edward Island, Nunavut, Yukon and the Northwest Territories: 6 years
  • Quebec: 3 years

If you admit you owe the money or make a payment, the time limit is reset, giving the collection agency more time to take legal action.

How to deal with Credit Bureau of Canada Collections

If you are not sure that you owe any money, request to have more information sent to you in writing. Don’t admit to owing the debt until you’re sure you do.

If you don’t want to deal with the collection agency on your own, a Licensed Insolvency Trustee can assist you.

A trustee can provide you with the best financial advice possible, stop collection calls, and quickly eliminate your debts.

Stop collection calls today

Speak with a debt collection specialist to find out how.

Stop collection calls

It only takes 30 seconds and it's free.

Frequently asked questions

Is Credit Bureau of Canada Collections a debt collection agency?

Credit Bureau of Canada Collections Ltd is a debt collection agency. When a creditor has given up trying to collect the balance, they pass your account to the agency, who will attempt to recoup what’s owed.

Credit Bureau of Canada Collections phone number

If you want to contact Credit Bureau of Canada Collections, their main contact number is 1-800-256-8964.

Their website is: https://www.collectcents.com

Stop collection calls today

Speak with a debt collection specialist to find out how.

Stop collection calls

It only takes 30 seconds and it's free.

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